Returns & Exchanges

At Lumibop, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all items in their original condition. Whether you have changed your mind or received a defective product, our team is here to ensure a smooth and hassle-free resolution.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Package Your Items

Carefully place the products in their original packaging, ensuring all tags and protective materials are intact to qualify for a full refund.

3

Ship It Back

Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.

4

Receive Your Refund

Once our warehouse inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing